General Terms and Conditions of Use

Welcome to the RSVP Publishing Company website. By browsing this site and purchasing products directly from it, you are agreeing to the following Terms and Conditions of Use:

  1. Applicable Law By visiting rsvppublishing.co.nz, the user agrees that where the provisions in the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and should there be any disputes, the provisions in that Act shall apply.
  2. Refunds and Returns We generally have a “no questions asked” policy on returns, but we reserve the right to accept returns and issue credits at the sole discretion of RSVP Publishing Co Ltd. Costs for returning goods usually rests with the customer, but we will consider each case on its own merit.
  3. GST (Goods & Services Tax) All prices quoted on this website include GST, however, if your order ships to a delivery address outside New Zealand, GST will not apply.
  4. Pricing Unless stated otherwise, the list price displayed for each product represents the full retail price for that product, including gst, but does not include the cost of shipping. All prices displayed are in New Zealand Dollars (NZD$).
  5. Customs and Duties For orders shipped outside New Zealand, the customer (as Importer of Record) is responsible for all/any Customs Import Duties and Sales Tax Charges that may apply. We suggest customers from outside NZ contact their own Customs Office to make their own enquiries as to what specific rules apply with regard to Duties and Sales Tax etc.
  6. Product Descriptions We attempt to be as accurate as possible in all our product descriptions, and to provide our customers with an honest, error-free and fair summary of each product. However, we sometimes rely on third-party content and information, so some errors or omissions may unintentionally occur. Accordingly, RSVP Publishing Company Ltd does not accept any responsibility for any loss or damage which may directly or indirectly result from any opinion, advice, description, representation or omission contained in this website. If a product is purchased from this website and is not as described on this website, then the customer’s sole remedy is to return the goods purchased in unused condition at the cost of RSVP Publishing Company Ltd.
  7. Reviews We display book reviews and user-comments on this website in order to assist our customers in evaluating a book prior to purchase. These reviews are usually written by other customers or third-parties such as journalists and professional reviewers. Whilst we do our best to check and moderate these reviews, they are the opinions of others only, and we accept no responsibility as to the accuracy or authenticity of such reviews. We suggest that customers do not rely solely on the information supplied on this website, but make their own enquiries as to the suitability of each book prior to purchase.
  8. User Generated Reviews and Comments We invite our website visitors to post book reviews and comments, providing such content is not illegal, objectionable, obscene, threatening, defamatory or injurious to any third party. RSVP Publishing Co Ltd reserves the right (but not the obligation) to remove or edit such content at our sole discretion.
  9. Copyright As publishers, we respect the copyrights of others. If for whatever reason we publish or display material that allegedly breaches the copyright of others, we would appreciate being informed of this immediately, by contacting us at info@rsvppublishing.co.nz or by written notice sent to RSVP Publishing Co Ltd, PO Box 93, Oneroa, Waiheke Island 1081, New Zealand.