Orders & Shipping

We ship books to anywhere in New Zealand or Worldwide !

Buying your book from us online

To purchase a book from the RSVP Publishing website, just follow this guide:

  1. Browse through the list of book titles on the Catalogue Page.
  2. Once you’ve selected which book/s you wish to purchase, click on the gallery image of the book cover and click on the “Buy Now” button.
  3. You are now on the Order Page. Select quantity and the shipping option you require. The page will then automatically calculate your total order price (including shipping cost if any).
  4. Click on the Check Out button at the bottom of the page to be taken to the Check Out Page, then fill in your name and delivery details in the fields provided.
  5. Click on the Submit button, and you will be taken to a secure PayPal page to complete the transaction (you may need to set up a free PayPal account if you haven’t already registered one). The main credit cards are accepted on PayPal. Proceed through the transaction as directed.

To place an order by email

If you prefer not to send payments over the internet, please email your order to us at sales@rsvppublishing.co.nz with the details of what books you’d like to order, and we’ll give you our bank details or postal address if you’d prefer to pay by cheque (orders will be dispatched upon clearance of cheque).

Payment

We accept secure Visa and Mastercard payments through PayPal. We also accept cheques (from NZ customers only), and direct bank deposits/internet banking. Please contact us for our bank details if you would like to pay via direct bank deposit/internet banking.

Prices

All pricing is in New Zealand Dollars (NZD) and include GST.

Shipping/Postage

All orders are dispatched from our warehouse on Waiheke Island, NZ via NZ Post.

Orders to New Zealand or Australia: We charge no shipping or postage fee for orders within NZ or to Australia. ETD is 3-8 business days.

Orders to all other countries: We have a standard international shipping/postage fee of NZD$12.50. ETD is 5-20 business days (depending on your local postal service delivery times etc).

If you require faster shipping times, please send us an email to make arrangement (this may incur additional shipping/postage fees).

Shipping/postage rates are automatically calculated on the Order Page.

Returns and Refunds

We generally have a “no questions asked” policy on returns, but we reserve the right to accept returns and issue credits at our sole discretion. If there’s a problem with your book or purchase from RSVP Publishing Co, please send us an email at your earliest convenience explaining your concerns, and we’ll work on resolving your matter as soon as possible. Costs for returning books usually rests with the customer, but we will consider each case on its own merit.

Need further help ?

Please don’t hesitate to send us an email at info@rsvppublishing.co.nz should you require help with an order or if you have any other questions or comments.